Terms of service
Terms of Service
Last Updated: 30 June 2026
Welcome to Apex Traders Group LTD ("we", "our", "us"). These Terms of Service ("Terms") govern your use of our website and any purchases made through it. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.
1. About Us
Business Name:
Apex Traders Group LTD
Business Address:
74 Liverpool Street
Salford
England
M5 4LT
Email:
Apextradersgroupltd@gmail.com
2. Eligibility
By using our website, you confirm that:
- You are at least 18 years of age or have the consent of a parent or guardian.
- You have the legal capacity to enter into a binding contract.
- Any information you provide is accurate and complete.
3. Orders
Placing an order through our website constitutes an offer to purchase goods.
We reserve the right to:
- Accept or decline any order.
- Cancel orders where products are unavailable.
- Cancel orders where incorrect pricing has occurred.
- Refuse orders suspected of fraud, misuse or unauthorised payment.
An order confirmation email confirms receipt of your order only and does not mean your order has been accepted.
A contract is formed only once your order has been dispatched.
4. Prices
- All prices are displayed in Pounds Sterling (£ GBP).
- VAT is included where applicable.
- Delivery charges are calculated during checkout.
- Prices may change without notice.
If a pricing error is identified after your order is placed, we will contact you before processing your order.
5. Payment
Payment must be received in full before goods are dispatched.
We accept the payment methods displayed during checkout through our secure payment providers.
6. Delivery
We aim to dispatch all orders promptly.
Delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by:
- Courier companies
- Customs
- Severe weather
- Industrial action
- Events beyond our reasonable control
Risk in the goods passes to you upon delivery.
7. Returns & Refunds
Your rights are protected under the Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015.
If you change your mind, you may return most unused items within 14 days of receiving your order.
Returned items must be:
- Unused
- In their original packaging
- In a resaleable condition
Refunds will be issued using the original payment method once the returned goods have been received and inspected.
Unless an item is faulty or supplied incorrectly, return postage costs are the responsibility of the customer.
Certain items may be exempt from returns for hygiene or safety reasons where sealed packaging has been opened.
8. Faulty or Incorrect Goods
If you receive an item that is:
- Faulty
- Damaged
- Incorrect
please contact us as soon as possible at:
Where appropriate, we will offer:
- A replacement
- A repair
- A full refund
in accordance with UK consumer law.
9. Product Information
We make every effort to ensure:
- Product descriptions are accurate.
- Images fairly represent the products.
- Product specifications are correct.
Colours may vary depending on your screen or device settings.
Minor differences between images and the actual product do not constitute a fault.
10. Product Availability
All products are subject to availability.
We reserve the right to discontinue products or amend specifications without prior notice.
11. Promotions & Discount Codes
Discount codes and promotional offers:
- Cannot normally be combined unless stated otherwise.
- Are valid only during the advertised promotional period.
- May be withdrawn or amended at any time.
We reserve the right to refuse promotional discounts where misuse is suspected.
12. Intellectual Property
All website content including:
- Logos
- Graphics
- Images
- Product photographs
- Product descriptions
- Text
- Website design
- Layout
is the property of Apex Traders Group LTD or its licensors.
No content may be copied, reproduced, distributed or used without our prior written permission.
13. Acceptable Use
You agree not to:
- Use the website for unlawful purposes.
- Upload malicious software or viruses.
- Attempt unauthorised access to our systems.
- Interfere with the operation of the website.
- Use automated software or bots without permission.
14. Limitation of Liability
Nothing in these Terms excludes liability for:
- Death or personal injury caused by negligence.
- Fraud or fraudulent misrepresentation.
- Any liability that cannot legally be excluded under UK law.
To the fullest extent permitted by law, Apex Traders Group LTD shall not be liable for:
- Indirect losses
- Consequential losses
- Loss of profits
- Loss of business
- Loss of data
Our total liability shall not exceed the value of the products purchased.
15. Privacy
Your use of this website is also governed by our:
- Privacy Policy
- Cookie Policy
These explain how we collect, use and protect your personal information.
16. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the content, availability or privacy practices of external websites.
17. Changes to These Terms
We reserve the right to amend these Terms at any time.
Updated Terms will become effective immediately upon publication on our website.
Your continued use of the website constitutes acceptance of the revised Terms.
18. Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
19. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Apex Traders Group LTD
Address:
74 Liverpool Street
Salford
England
M5 4LT